SMS: Ability to back-up SMS in mobile app and/or desktop app

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  • Updated 5 years ago
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It would be great to have the option to download and backup the SMS messages from the mobile and desktop app (mainly mobile app though).  To be able to download the SMS messages and print them off for record keeping would be crucial, especially in case SMS messages go missing in the cloud storage of RingCentral.  

For example, I'll be getting a new smart phone today and after speaking with Tech Support, I was told that there is no guarantee that I'll be able to view the old SMS text messages after downloading the mobile app to my new phone.  I did install the desktop app as a safety net, but again, being able to backup and save the SMS messages as a file I can view on my computer (outside of the RingCentral apps) and be able to print off certain SMS threads would be really helpful from a business stand point.
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Posted 5 years ago

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