Feature request - access private park extension using dial code

  • 0
  • 4
  • Idea
  • Updated 1 year ago
1. Account Type: US Standard
2. Business is equipment sales and service. 10 users, with about 15 employees. Not all the mechanics in the shop need an extension, but do need to be able to get calls after being paged.
3. We would like to pick up a call in a private park extension using a VVX201 or similar (no additional presence buttons available). This may be done by entering a key combo before entering the given ext.
4. We would use in a shop environment where the only accessible phone is in the breakroom, and the office lady has the ability to page the shop like so "Wayne, you have a call on line 3".
5. Simplification of park location use. Public parking is handy, but the *80 code changes virtually every time. This makes it hard to remember in a high stress environment. Additionally, after being parked, a public parked call shows no active indicator on any device, so it can very likely be forgotten until it rings back.
6. No case number
7. 10 users. But I am a partner and have several hundred users who could benefit from this functionality.
Photo of Christopher Nelson

Christopher Nelson

  • 312 Points 250 badge 2x thumb
  • Frustrated

Posted 1 year ago

  • 0
  • 4

Be the first to post a reply!