Feature Request: Add the ability to modify the times a IVR menu is played

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  • Updated 6 months ago

This conversation has been merged. Please reference the main conversation: Adjustable IVR Repetition Loop

Currently in the IVR Menus under Key Presses, it tells you:

"If a Caller enters no action after the prompt played 3 times"

Then it will perform an action you choose, Disconnect the call, or transfer to an extension.

We would like the ability to modify how many times this prompt plays before it does this action.

Screenshot of the menu.

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Thomas Spadaccino

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Posted 6 months ago

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