Feature Request: DND Phone Presence Act as In/Out Board

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  • Updated 5 years ago
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Merged

This conversation has been merged. Please reference the main conversation: Presence: to distinguish between DND and Available

When set on mobile/ web/ phone DND should mark the presence of that person as "red", like when they are on a call. Many business use this functionality as an in/out board via their traditional PBX system.
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Tony Sheets

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Posted 5 years ago

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E. M Scott

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Please make a feature change. In a 30 person office, we should be able to see when someone has their phone on DND. Plus if a phone is set to DND and the extension in a group, the system should bypass their extension. Additionally, you should be able to set DND from the app, softphone or desk phone, not just the portal.

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