Feature Request regarding private call park

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  • Idea
  • Updated 5 months ago

Scenario:

·         Admin has Presence appearance of their Exec on their phone

·         Presence settings for the Admin are configured to ring and enable pickup of monitored line

·         Private Call Park is configured and Presence has been configured on the Exec’s and Admin’s phones (Exec does not want to dial a call park code to retrieve a call... they just want to press a button)

·         A call come in on the Exec’s phone number and the Admin answer on the Presence appearance on their phone.

·         The Admin uses the private park to park the call.

·         The call rings on the Admin’s phone as soon as call is parked

 

Feature enhancement request:

Modify user presence configuration option to allow ring/no ring on a per line basis

Photo of Michael Schock

Michael Schock

  • 94 Points 75 badge 2x thumb

Posted 2 years ago

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Abbas Fazal

  • 60 Points
This will be a great feature to add, our company is also looking for this feature for call parking