Feature Request: Retaining Favorite Numbers on Polycom Presence after firmware update or power outage

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Feature Request:  Retaining Favorite Numbers on Polycom Presence after firmware update or power outage.  In my case these numbers were secret backdoor numbers in to many tech companies call centers.  Irreplaceable.  We're paperless in most other ways so I don't know how I'm going to get these numbers back.   
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Craig Saling

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Posted 1 month ago

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Bob Robinson, Champion

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How about reviewing your call logs from recent past calls to those numbers?  I'm assuming you actually aren't talking about Presence, but just a local favorite number entries directly added to a desk phone?  My VVX-500 hasn't lost locally-stored items after power outage or firmware update, though.  It would be a nice feature add to be able to back up that data somehow, though.