Feature Request: Ring groups for call queues

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  • Updated 5 months ago
I would like to request the addition of Call Groups within the members section of Call Queues (similar to how Call Groups work under User settings Call Handling settings). There's many situations where I would prefer a call ring to some specific members first before rolling over to the rest of the call queue members.

Call Queue Overflow isn't suitable because it will just send callers to the queue voicemail if someone in the queue doesn't pickup.
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Arndt

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Posted 5 months ago

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