Mobile App: Switch Extensions on the Mobile App on the Fly

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  • Updated 4 months ago
  • (Edited)
Feature Request! - Switch Extensions on the Mobile App on the Fly  for taking over those Phone Numbers Assigned to other extensions.

Please have an option to have the phone number to be available on other extensions.
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Xiao Bei

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  • silly

Posted 5 years ago

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AllStates Flag Co.

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This reply was created from a merged topic originally titled drop down menu on mobile and desktop apps to switch from one extension to another....

It would be great if Ringcentral includes a dropdown menu on the top portion of the mobile and desktop apps to enable someone logged in as super admin to easily switch from one extension to another
(Edited)
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Body Right

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Cool, but this is not quite like a drop-down for admin.  You simply create a toggle that allows any user to enter the number and password of each extension they use.   This allows the admin to toggle between all extensions and other users to log into and toggle between the extensions they have access to.
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RAWphilly

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Yes please! As the solo owner/operator of my business with 3-5 extensions I'm monitoring at all times (and with the limitation of setting the outgoing SMS ID to the main company number on only one of the extensions...still don't understand  why this is) it is sooo time consuming to constantly have to keep logging out and logging in of each extension. A dropdown menu to switch extensions would be the perfect solution!!
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Donald

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That feature somewhat works if you have multiple local numbers assigned to a specific extension.  You can select a different number from the drop down list, however, being able to select different extensions from a drop down list would be a beautiful feature as an administrator....still waiting for this feature after 4 years....
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Body Right

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The toggle between extension would accomplish this and be very easy.  Any admin only needs to log into each extension once and then it is all set up for ease of use.