Feature Request: User roles for all plans

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  • Updated 2 months ago
  1. Account type  - U.S.
  2. A brief description of the business - Customer service for a school
  3. A high level description of the product or feature being requested - Client/Super Admin wants their extension user not to have access on deleting recordings, voicemail or any messages. This is for monitoring and quality reasons. They should have 100% access to all logs, and it wont be possible if user extensions can delete them from their end.
  4. A typical use case scenario explaining how your business would use the feature- This is for monitoring and quality reasons. They should have 100% access to all logs, and it wont be possible if user extensions can delete them from their end.
  5. Benefit of such feature- 100% visibilty on all logs
  6. Include any related case number if applicable. 07610444 / 07604731
  7. Number of Users and/or Digital Lines - 5 users

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Darlie Dapat

  • 70 Points

Posted 2 months ago

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