Call Handling: Set call routing rules by contact group

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It's a huge pain to setup custom rules based on caller by adding the numbers one at a time. Please add support for routing for all members of a contact group!
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Posted 6 years ago

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Robert Stoeber, Champion

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Has there been any progress on this? I was just looking for instructions for creating groups with different routing rules based on caller ID and day/time. For example, vendors always go directly to voicemail, clients ring on multiple extensions simultaneously, family always rings on my cell phone 24/7, ex-spouses go directly to "this number is no longer in service."

Is this possible yet?

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