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With the new RingCentral for Windows (confirmed as of 220.127.116.1119), the fastest way to do a RingOut requires:
- Select the number with the mouse or keyboard
- Press the hotkey button
- Hit Enter (can also click on the green button with the phone icon button in RingCentral for Windows, but hitting Enter is usually faster)
- Click the green "Call" button (there is no keyboard equivalent as far as I can tell, neither Enter nor Space will actually initiate the call)
Even if using the Outlook Add-in, that just replaces steps 1 & 2. Steps 3 & 4 are still needed.
Since half the point of RingOut is rapid connection for the call (the other simply being the ability to call from any number seen on the computer) to avoid the comparatively slow process of dialing the number on the phone, there should at least be an option to skip steps 3 & 4 and just initiate the RingOut, or at most to do it with a single keypress.
The worst part is that in Step 4 above, you have to click a button with a mouse. Minimally, please at least allow the user to hit Enter to select the green "Call" button instead of forcing the user to reach for the mouse and click on the button.