File downloading as TIFF instead of PDF

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Some files coming in as corrupt .tiff files. Is this an issue with sender or RingCentral? Other .tiff files on our computers seem to open fine. Thanks
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3C Clinic

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Posted 1 month ago

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Jessica - Community Support, Official Rep

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Hi 3C Clinic, 

You will need to update a Support ticket for in-depth troubleshooting.