Filtering Live reports

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  • Updated 1 year ago

We are a US Account type.  We are a recruiting firm with many users and digital lines. 

I think it would benefit everyone if we were able to automate live reports to be filtered by how we can filter performance reports - In other words, mimic the seconds (greater than 15 seconds or more) that we have saved in performance reports.  Whatever we are able to do in performance reports  we should do in live reports.   Furthermore, why are we tabulating calls that do not connect. There should be the ability to filter these calls from reporting too, both in live and performance reports.   
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Dawn Pascale

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Posted 1 year ago

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