Fix bug in Personal Meeting ID ASAP!

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  • Updated 3 months ago
The personal meeting ID does NOT work with Zoom but the unique meeting IDs generated by Ring Central do work in the Zoom Windows desktop application. Thus, by using the Ring Central Personal Meeting ID EVERY SINGLE MEETING PARTICIPANT MUST INSTALL THE RING CENTRAL MEETING APPLICATION even if they already have the Zoom meeting application installed.

This is unacceptable because it is ridiculous to install Ring Central Meetings when it actually runs zoom meetings that work fine using the (better) zoom application.

Please ask the developers to fix this issue ASP
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Gregg Booth

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Posted 3 months ago

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James Veal

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THIS IS A HUGE ISSUE for us as well. Thanks for posting. 
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Saadet - Community Support, Official Rep

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Hi Gregg,

Even though RingCentral Meetings is powered by Zoom, it is still a different platform and honestly, I'm surprised that any RingCentral Meeting ID would work on the Zoom program. Below is some information as to why the Personal Meeting IDs do not work - to give you some background: 

We have different databases that generate andstore unique meetings IDs, so it would not be possible for them to work due toa possibility of a conflict.