This conversation has been merged. Please reference the main conversation: Call Queues: Add additional ring length options
- Account type: [T1_RCO_2_P]
- A brief description of the business: Real Estate
- A high level description of the product or feature being requested: Maximum hold time to wait for an available call queue member has an option for 30 seconds and 1 minute onwards, but no option for 45 secs.
- A typical use case scenario explaining how your business would use the feature: a 30-second ring duration may be too short on a busy day, but a minute is too long.
- Benefit of such feature: customer will have ample time to accommodate multiple incoming calls.
- Include any related case number if applicable: 05899582
- Number of Users and/or Digital Lines: 12 users / 7 digital lines
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