forward all calls to a specific mobile number

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I want to immediately forward incoming calls to my mobile number. Currently the caller hears the phone ring 10+ times before my phone rings.
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Tim Ross

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Posted 3 months ago

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Saadet - Community Support, Official Rep

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Hey Tim,

Have you looked at creating an Advanced Rule that unconditionally forwards calls to your extension to your mobile number?
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Taylor

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Make sure you turn off 'Desktop Apps & Softphone' in the call handling rules. By default it will ring these first before jumping down to any forwarding rules that you have. Disable this to get rid of that delay.