Forward Caller ID

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  • Updated 3 years ago
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When using the option "Forward to other user's phone" in a User account, it would be nice when a call follows this handling procedure that the person receiving the call knows who the original phone call was intended for.  For instance, a receptionist might be overflow for multiple people using this setup.  It would be more personable to customers to answer "Mary's Office" or "John's Office" instead of some generic greeting.  In my mind the caller ID would appear as the called number including "forwarded from" and the Ring Central extension.
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Matt Dillman

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Posted 3 years ago

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