Forward Caller ID

  • 0
  • 1
  • Idea
  • Updated 12 months ago
  • (Edited)
When using the option "Forward to other user's phone" in a User account, it would be nice when a call follows this handling procedure that the person receiving the call knows who the original phone call was intended for.  For instance, a receptionist might be overflow for multiple people using this setup.  It would be more personable to customers to answer "Mary's Office" or "John's Office" instead of some generic greeting.  In my mind the caller ID would appear as the called number including "forwarded from" and the Ring Central extension.
Photo of Matt Dillman

Matt Dillman

  • 336 Points 250 badge 2x thumb

Posted 12 months ago

  • 0
  • 1

Be the first to post a reply!