Forward voicemails internally through app

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  • Updated 8 months ago
Need to be able to forward voicemails quickly through the app to other extensions within the company.  Voicemails are often left in the wrong mailbox or the general mailbox.  It is not efficient to download and then email the message outside of ringcentral.  Also you can only email voice messages through the online account.  Need app functionality. 
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Posted 2 years ago

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Photo of DH


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Agreed. It's rather annoying that there is no capability for this.
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Agreed as well. This function needs to be in the app as well as the web based interface especially when you are not working near your computer. It also should show if you have forwarded a message and to who.

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forwarded messages also need a time stamp
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Yeah this really sux!!!!
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Joe Salemi

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This reply was created from a merged topic originally titled New Feature Request - Forward voicemail to another user from Desktop Phone App an....

I use the Desktop Phone App and the Android Phone App exclusively. I never call in to check my voicemails. I've not ever called in once to do that. Having to download the voicemail and attach it to an email is extra steps that just creates an annoyed user. I usually get an email with the voicemail, but in a recent case I did not and now I have to download the voicemail and attach it to an email.   I see that it's been discussed quite a bit on your Community Board. Please make this a priority.
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Paul Pecullan

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Oh great!   Yet another common phone feature most users will take for granted that Ring Central won't do.  Of course the needs to be added.