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I want to achieve;
Customers calling in can be forwarded to a number of users' mobiles where their mobiles ring simultaneously
When the calls are forwarded to the users mobiles, the calls should have a prefix or suffix when displayed
I want 'play announcement before connecting' to never
I've tried this with the following setups and with the following problems.
Using groups, problem with this method is there is no way to add a prefix to the number, also there is no way to turn off 'plat announcement before connecting'
Creating a user which forwards the call onto a number of mobile numbers. This works well but has a major problem where if one of the mobile phones are off, then the call goes straight to their voicemail.
I also tried creating a users but forwarding the calls onto the users direct numbers in their ring central and set the users settings to forward to their mobiles. But the first forward from the group only forwards onto the direct number and not then onto the mobile.
At the moment I cant see anyway to move forward with Ring Central as our phone system