Mobile App: how to accept calls without "pressing 1 to accept"?

  • 0
  • 4
  • Question
  • Updated 2 years ago
  • Answered
  • (Edited)
We are forwarding our calls to my cell phone, but when I pick up a forwarded all on my cell, I get a recorded announcement of the call and it asks me to press 1 to accept the call.  In the meantime, the callers hear a bunch of ringing.  How/where can I change this?
Photo of P

P

  • 100 Points 100 badge 2x thumb

Posted 4 years ago

  • 0
  • 4
Photo of Mike

Mike, Official Rep

  • 92,044 Points 50k badge 2x thumb
Official Response
Yes,  there is a way to change this setting. Please visit this article: Disabling Extension Connect Prompt
(Edited)