Free Developer Account Sign up doesn't work - https://developers.ringcentral.com/free-tier-sign-up.html

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Not able to sign up for developer account at https://developers.ringcentral.com/free-tier-sign-up.html

Always throwing error as 
"Sorry, the service is temporarily unavailable, please try again later.
If the problem persists, please contact Customer Support."
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Vinay

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  • frustrated

Posted 1 month ago

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Saadet, Employee

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Hey Vinay, I would suggest letting the Developers know of this issue on their Community :)
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Vinay

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I am not able to post on developer community as I am not registered there.
What do i need to create an account there?
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Saadet, Employee

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Hey Vinay, you should be able to create an profile by clicking the Sign In option
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Vinay

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tried clicking signin on community site, https://forums.developers.ringcentral.com/index.html

It doesn't have any registration or sign up option, and when i enter my email it throws error, stating "Sorry, we don't recognize your email address."
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Tanja Hoefler, Employee

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Hi Vinay,

Could you try registering now. I just tried with a test email and it let me do so - looks like it may have been down to maintenance. Can you let us know if you come across that issue again when trying this time?
(Edited)
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Vinay

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Nope, still getting the same error when i try to register on https://developers.ringcentral.com/free-tier-sign-up.html

"Sorry, the service is temporarily unavailable, please try again later.

If the problem persists, please contact Customer Support."
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Tanja Hoefler, Employee

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What browser are you using? Could you take a screenshot also please?
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Vinay

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i am using Chrome Version 77.0.3865.90 (Official Build) (64-bit) on Windows 10
Attached error screenshot
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VB, Employee

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@Vinay Can you try it one more time ? May be with a different email ID ? If it doesnt work email me at vyshakh.babji@ringcentral.com
(Edited)
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Byrne Reese, Employee

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I have been looking into this for you as well. I remember users having some difficulty with a browser plugin. See this KB article: https://community.ringcentral.com/ringcentral/topics/error-message-service-is-temporarily-unavailable
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Byrne Reese, Employee

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I have been looking into this for you as well. I remember users having some difficulty with a browser plugin. See this KB article: https://community.ringcentral.com/ringcentral/topics/error-message-service-is-temporarily-unavailable
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Vinay

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Hi, I have tried white listing as well, it throws the same error. I tried in different browsers but similar error. Could you please guide on this?
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Byrne Reese, Employee

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We are having difficulty replicating this issue, leading us to believe that the problem is localized to your machine, network or environment. Have you tried disabling all browser plugins? Have you tried creating an account in incognito mode? 

Are you access the website from an office behind a firewall? Or from your home environment?

And do I understand correctly you have tried using different browsers? Which ones? 

Our experience is that when this happens, there is a plugin or extension blocking the normal flow of traffic. It is usually well-intentioned, but incompatible with our site.