gain access to turn off auto-answer on the app as an admin, as well as apply same change as a whole on all extensions.

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  1. Account type : RingCentral Office Premium
  2. A brief description of the business : not discussed
  3. A high level description of the product or feature being requested: customer would like an option on the admin interface that would allow him to turn off the auto-answer function on the apps. 
  4. A typical use case scenario explaining how your business would use the feature: ADmin would simply log in online and the option can appear on call handling and forwarding to turn auto answer on the apps off/on. From there, customer can set up a template to apply setting for all users. 
  5. Benefit of such feature: ease of use. 
  6. Number of Users and/or Digital Lines: 34 users / 25 lines

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Jasmine M, Employee

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Posted 3 months ago

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