getting url is disabled message

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I get this from time to time. Not is a time. Can someone help? Internet connection is fine.
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Bruce Browning

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Posted 4 years ago

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Mike, Official Rep

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Hi Brice,  Take a look at the instructions on this page: 
Resolving Phone Registration Errors: URL Call Disabled

If you still have problems please open a case and let us know the phone, etc with the problem. Open a Case
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Andy Sheppard

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Same issue.  75M line.  Port forwarding correct.  DNS correct.  Randomly, phones will die ("URL call disabled") but the computer using the phone's switch is still online.

Ran QOS test with max # of connections while downloading a large file, just to add stress to the line.

Upstream jitter 1.2 msDownstream jitter 0.5 msUpstream packet loss 0.0 %Downstream packet loss 0.0 %Upstream packet order 99.9 %Downstream packet order 99.9 %Packet discards 0.0 %MOS 4.1 REGISTER ms 534 msINVITE ms 541 msBYE ms 297 msTestRingCentral QoS
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Mike, Official Rep

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Hi Andy,  You'll want to Open a Case so our support team can look into this for you. 

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