I think if someone wants to add you on glip (ringcentral) they should have to be accepted by the other party. Long story short someone has added me on glip who I have not given my information to and somehow they just magically appeared on my "people" tab on glip 1 day after a missed call to them and only leaving my office number as contact info.
Chris Duquette, Champion
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16,226 Points
- spyed on
Posted 4 months ago
Brandon, Champion
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23,822 Points
Shannon Maggs, Champion
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450 Points
This was happening to us as well, and we determined that it happened any time an incoming caller happened to also be a RingCentral user. I believe we fixed the issue by turning off the "Allow off-domain co-workers" setting under Administration - Company Settings. Hope that helps!
Chris Duquette, Champion
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16,226 Points
I'll have to find that section. Thank you
Chris Duquette, Champion
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16,226 Points
I found it but then customers whom I've told to add me on glip would go away correct? I don't want to lose my actual customers just not let people who randomly add me or have info somehow to add me without my permission.
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132 Points
Jessica - Community Moderator, Official Rep
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6,034 Points
Hi Everyone,
I've looped in a Glip Product Engineer, and they are currently looking into this. I'll let you know when I get more info. Thanks for reporting this!
I've looped in a Glip Product Engineer, and they are currently looking into this. I'll let you know when I get more info. Thanks for reporting this!
Chris Duquette, Champion
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16,226 Points
Great, I look forward to RC making a change to this.
Ted Jaffe, Official Rep
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2,686 Points
