Glip: Can I Send Code Snippets?

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  • Idea
  • Updated 2 months ago
  • Implemented
In response to LaidbackNikez on TWITTER: https://twitter.com/LaidbackNikez/sta...

@Glip It is possible to send code snippets to teams / pm's? I'm not talking about formatting text with [code].
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HootSuite App

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Posted 2 years ago

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Saadet - Community Moderator, Official Rep

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Hello LaidbackNikez,

Currently we don't have this feature.

If you would like me to change this to a feature request please fill out the following template: 
  1. Account type  (U.S., Canada, UK,  AT&T, Telus, BT)
  2. A brief description of the business 
  3. A high level description of the product or feature being requested
  4. A typical use case scenario explaining how your business would use the feature
  5. Benefit of such feature
  6. Include any related case number if applicable
  7. Number of Users and/or Digital Lines
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Niklas L

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But I saw a tweet from you (Glip, not you personally) back in 2013 where you state that you had this in a beta. https://twitter.com/glip/status/527887097991266304

Honestly, I don't feel like filling out a form for something that should be a core function in a Chat tool for businesses/teams.
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Mike, Official Rep

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Sorry for the frustration.  I double-checked with our Glip Product Team and unfortunately the priority level for this has changed based on user feedback and learning.  There's still a chance it could happen at some point so the best thing to do is for everyone who wants this to keep commenting and voting on this thread. 

If it helps, there is a Notes feature and also the ability to upload files in case you need to share code. I realize it's not as convenient as just pasting it into a conversation, but it might suffice for some users.

Mike
(Edited)
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Cecile Glassy, Champion

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USA-based acct | 2887 Users | 3800 DID lines | 28 sites | all Polycom VVX500 phone handsets 

01-09-2018  Michael - can you clarify if the notes feature will allow attaching of a plaintext document with the code in that? (zero formatting is important, for code smips to work the vehicle must not -auto-fix anything on the note)
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Niklas L

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I would not recommend using the "Notes" feature as it destroys the formatting.
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Cecile Glassy, Champion

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If pasted as an attached document - how does it have an effect on formatting or lack of formatting as in a plain text document? 
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Richard Case

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Steer very clear of using the Notes feature for code.  It has a <> code button, and pretends it will host code.  But when you return, it will be ... different.  

Glip: might want to remove the broken feature of Notes until you can refactor. This is dangerous, something users have to learn the hard way presently.
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Ethan Wiggins

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This is the only feature stopping my development team from moving over to Glip at the moment.
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Devin Jansen

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Yes this is a needed function for  collaborating with technical resources.
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Richard Case

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Seems like it might be feasible to support an integration for this, e.g., http://alexgorbatchev.com/SyntaxHighlighter/
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kmcgivney

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It looks like this was implemented with /snippet (https://success.ringcentral.com/articles/RC_Knowledge_Article/8287). But while I've been using it, most of my coworkers don't have access to this feature for some reason.
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Saadet - Community Moderator, Official Rep

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Hey there! The full feature is still in Beta, actually. Did you want your colleagues added to the Beta? Maybe that's why they don't have access
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kmcgivney

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Hey thanks for the response, another member of the team got in touch and got some of us added to the beta. Thanks. It's working great.
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Brian Morstadt

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Any word on when will this feature be released?
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Saadet - Community Moderator, Official Rep

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Hey Brian, no ETA yet. You can email me at community.support@ringcentral.com and I can get you added to the BETA
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Saadet - Community Moderator, Official Rep

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Hey Everyone, 

This feature is scheduled for April 11th, barring any unforeseen issues :)
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Brian Morstadt

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Excellent! Thank you.
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Saadet - Community Moderator, Official Rep

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Official Response
Hey Everyone, this feature has been rolled out :) 
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Chris Rosa

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I think I'd still prefer ` ` style markdown for preformatted/code. Glip already supports quite a few markdown options, it makes sense to incorporate other styles. Thanks
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AUser

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I agree, having to create a snippet for every bit of code I want to paste is cumbersome. I'd prefer to have backticks for inline code (ex. a one-liner) and triple backticks for multiline code. Basically, more markdown support as Chris mentioned.