Glip Feature: Sort text messages by unread

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  • Updated 2 months ago
Can we get glip to sort text messages via unread messages? We have this functionality on the mobile app but not the desktop app. I primarily use this on my desktop.
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Reed Letson

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Posted 2 months ago

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Daniel Moore

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I had this issue this morning. 

What we did was go into our preferences > Left Pane Organization > set it to "Combine all conversations under Messages"

Of course this will not work for Favorites and it does get rid of the separation between Groups / Team / Direct Messages but it does make all of your unread messages appear at the top. 

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Ted Jaffe, Official Rep

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Hi Reed,
This sort by unread feature is available on our new RingCentral desktop app - see here for more info (scroll to the bottom of the page for the download link, or just head to app.ringcentral.com and login):
https://www.ringcentral.com/desktop-app.html
https://app.ringcentral.com/