Glip freezes

  • 0
  • 1
  • Question
  • Updated 4 months ago
  • Answered
After sending a Glip, if a phone call comes in and while on the phone a Glip comes in, Glip will freeze and need to be restarted. v19.11.1

Has anyone else come across this situation?
Photo of Erik Vlach

Erik Vlach

  • 212 Points 100 badge 2x thumb

Posted 4 months ago

  • 0
  • 1
Photo of Arthur Ng

Arthur Ng, Product Manager

  • 566 Points 500 badge 2x thumb
Hi @Erik,

I am Arthur the Product Manager of the Glip desktop team.

Would it be possible for you to reach out to me at arthur.ng@ringcentral.com so that we can troubleshoot the issue together?

Thank you!
(Edited)