Glip ignores macOS notification alert setting [Bug?]

On macOS Mojave (likely previous versions too), Ringcentral.app (aka Glip) ignores the Notification System Preference setting for "Alert" and only uses "Banners".

Alerts are preferred because they stay on screen until dismissed, so it would be a good way to make sure you get notified about important Glips.

Thanks

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Image: https://d2r1vs3d9006ap.cloudfront.net/s3_images/1782105/RackMultipart20190321-34337-1i8j306-Screen_Shot_2019-03-21_at_9.15.37_AM_inline.png?1553188398

Site Info:
US - Technical Service - 80+ users
RingCentral.app/Glip Version: 19.01.2 (E. 2.0.1) Build: 396 (rev. 771473b)

Chris Rosa

1,476 Points

Posted 9 months ago

3 months ago

Jesse Smedley

146 Points

Would opening a ticket do anything in this case?

Comment

3 weeks ago

Bob Robinson, Champion

4,558 Points

Seems like a bug if it's not following MacOS notification settings. Doesn't hurt to have it as an idea, though! I voted!

Comment

Glip ignores macOS notification alert setting [Bug?]

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RingCentral app (Glip)