Glip ignores macOS notification alert setting [Bug?]

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  • 3
  • Idea
  • Updated 4 months ago
On macOS Mojave (likely previous versions too), Ringcentral.app (aka Glip) ignores the Notification System Preference setting for "Alert" and only uses "Banners".

Alerts are preferred because they stay on screen until dismissed, so it would be a good way to make sure you get notified about important Glips.

Thanks



Site Info:
US - Technical Service - 80+ users
RingCentral.app/Glip Version: 19.01.2 (E. 2.0.1) Build: 396 (rev. 771473b)
Photo of Chris Rosa

Chris Rosa

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Posted 1 year ago

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Photo of Jesse Smedley

Jesse Smedley

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Would opening a ticket do anything in this case? 
Photo of Bob Robinson

Bob Robinson, Champion

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Seems like a bug if it's not following MacOS notification settings.  Doesn't hurt to have it as an idea, though!  I voted!
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John Francis

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Wow, 4 months and it is still around?