Glip Meme Generator not working

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The Glip Meme Generator has not been working for several days now.  When attempting to post a meme an error message appears: "Whoops: Sorry, but we couldn't create your meme at this time. Please try again later."  The issue appears for multiple user account, but via the Glip native Mac app and the browser UI.  My team leverages this feature extensively in our professional communications, and this outage has severely impacted productivity. 
(Account type: U.S.)
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James Charles

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Posted 1 month ago

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Saadet - Community Support, Official Rep

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Hey James, sorry for the frustration. We are aware of this current issue and are working on getting it fixed ASAP. Please open a case so we can tag it with the appropriate JIRA number and you will receive a notification once we have fixed the issue.
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James Charles

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Broken again.  Same issue as before.
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Saadet - Community Support, Official Rep

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Hey James, that's odd. Can you please contact Support so we can investigate?
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Marina Stambaugh, Employee

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Hey James, we are aware that the issue has repeated itself and have a fix that is scheduled to be available with the latest release of the application which should take place on July 20th, 2018. On that day I would highly recommend that you update your application and test to ensure everything is working as it should. Thanks!
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Otto Katt

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We're running Glip Version: 18.07.3 (E. 2.0.1) and getting the same meme error message.
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Saadet - Community Support, Official Rep

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Hey Otto, unfortunately our Glip team has run into a snag with the meme generator. When I hear more about any type of ETA, I will update this thread!
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Luis Sanchez

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I agree with James on this. "My team leverages this feature extensively in our professional communications, and this outage has severely impacted productivity."  Love it!