Glip Messages Won't Load

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  • Updated 11 months ago
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In response to samelawrence on TWITTER: https://twitter.com/samelawrence/stat...

@Glip Hey, I'm having a hard time getting messages to load in the latest iOS update. Latest iOS on iPhone 6.
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HootSuite App

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Posted 11 months ago

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Saadet - Community Support, Official Rep

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Hello Sam,

Could you provide some more details of the issues you're having?

Also, do you have a RingCentral Account or just a Glip Account?

Have you tried uninstalling/reinstalling the app?

Is this happening only on the mobile app or also on your desktop app? Have you tried the browser version?
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Sam E. Lawrence

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It appears to be working now. I restarted my phone.
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Good to hear, Sam!
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Sam E. Lawrence

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Well, now it looks like the bug is back, even after the latest update.
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Saadet - Community Support, Official Rep

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Hmmmm....could you answer the above questions?

Also, what version of the Glip app are you on and what version of iOS?
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Bruce Cai, Product Manager

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Hi Sam,

We've released a new version which fixed this bug.
Can you please update from AppStore and try again?

Please let me know how it works.
Thank you.

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