It would be nice if the Glip notifications did not only notify you when the application is offline/not in focus. Notifications should be sent to you anytime you have a direct conversation, missed phone call or voicemail even if the application is opened.
Lots of enhancements coming soon on this topic. Probably too many to summarize all here - DM/email me for more info: firstname.lastname@example.org
1. In Q3 we are planning to introduce a new mobile setting that will allow the app to always receive app push notifications for messages regardless of your desktop online status. This means you should not miss any messages on mobile - ever.
2. Also in Q3/early Q4 we will be introducing an enhanced DnD (Do not disturb) mode that will become unified with the Glip presence states and additionally will not only block all incoming phone calls but also app notifications on desktop and mobile while in DnD. When DnD is turned off app notifications would resume as normally configured.
3. We will be introducing an improved experience for badge counts, so that only direct messages, or team messages that include a mention of you (or @team notification coming later) will generate a badge count on your desktop app or mobile app.
As stated above, lots of other details to share here (DM/email if interested) but the Product team knows this is a very important area for our users and customers, so we're working hard on this right now for you all. And we're also very excited for the enhancements as well!