How can I organize my Glip Team rooms?
Kim, Alum
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43,392 Points
Posted 3 years ago
Kim, Alum
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43,392 Points
* Organize your Glip rooms by creating folders.
* Once the Team Folder is created, the teams that are moved to it will show up in the folder.
* Click on the folder to expand/collapse the folders.
- If a team is currently flagged as "Favorite" you will need to uncheck/remove it, then the Team can be moved to a folder.
- Click on the gear icon > Select Team Folder
- Create the Team Folder Name.
* Once the Team Folder is created, the teams that are moved to it will show up in the folder.
* Click on the folder to expand/collapse the folders.
(Edited)
Mike, Official Rep
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92,546 Points
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262 Points
Saadet - Community Support, Official Rep
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48,994 Points
Hello Nate,
Sorry for the inconvenience! Currently our Glip team is working on improving this feature for all accounts. Until that time it is not being rolled out to new accounts. We haven't been given a solid ETA on this release but please know that we are working on it and plan to offer it to all :) Once I receive more information I will be sure to update this thread!
Sorry for the inconvenience! Currently our Glip team is working on improving this feature for all accounts. Until that time it is not being rolled out to new accounts. We haven't been given a solid ETA on this release but please know that we are working on it and plan to offer it to all :) Once I receive more information I will be sure to update this thread!
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196 Points
Hi Saadet,
Do you have an update on this yet? I'm hoping to show interest so that it might get done sooner. *wink*
Thank you!
:smiley_cat: Kat
Do you have an update on this yet? I'm hoping to show interest so that it might get done sooner. *wink*
Thank you!
:smiley_cat: Kat
Saadet - Community Support, Official Rep
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48,994 Points
Hey Kat!
Sorry, no new updates :( I believe our Glip Team is working on some other features that need immediate attention at the moment.
Sorry, no new updates :( I believe our Glip Team is working on some other features that need immediate attention at the moment.
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196 Points
Well... thanks for answering. I appreciate your vigilance!
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262 Points
I appreciate that others are waiting for this! Hopefully we can get some traction soon!
Saadet - Community Support, Official Rep
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48,994 Points
You're welcome!
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1,014 Points
We are a new user to RingCentral and are evaluating using Glip with our clients but the main issue I see so far is that there is no way to organize projects underneath teams. This folder functionality looked to be the answer until I noticed that it had been removed from the program. Please add this type of functionality so that we can setup a single client relationship as a team and then create multiple projects or folders underneath each client. This would make the collaboration a whole lot easier than having separate teams for each project. Thanks!
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644 Points
This reply was created from a merged topic originally titled Team Folder Missing for New Accounts.
Team Folder feature on Glip has been removed for new accounts while RingCentral works on enhancements for that feature. Do we have an ETA when it will be reintroduced?
Team Folder feature on Glip has been removed for new accounts while RingCentral works on enhancements for that feature. Do we have an ETA when it will be reintroduced?
Saadet - Community Support, Official Rep
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48,772 Points
Hey Luis, please see the conversation above!
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644 Points
Thanks!
Saadet - Community Support, Official Rep
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48,772 Points
You're welcome! If I hear anything new, I'll update this thread :)
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82 Points
Also evaluating and waiting for the team folders to return.
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416 Points
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262 Points
Correct, at some point that feature was phased out. Please follow and like this chain to help increase the visibility of this request! I'm needing something like folders to help us organize this tool, seems like a lot of people would benefit from that.
(Edited)
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384 Points
Seriously. If Ringcentral added Team folders back and user-group management, I would have no complaints about the Ringcentral/Glip Application.
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196 Points
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644 Points
Saadet - Community Support, Official Rep
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48,994 Points
Hey Everyone, the Product Team is still working on this - no ETA at this time. I'll keep you posted when I hear more!
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416 Points
I had created a support ticket about this before coming across the topic on the community site. The official response on the ticket states,
"At this time there is no plan to bring back the feature, so I would recommend that you consider submitting a feature request for the function to be brought back.
"At this time there is no plan to bring back the feature, so I would recommend that you consider submitting a feature request for the function to be brought back.
I was not able to find any information as to why the feature was removed meaning that it was most likely not highly used by a majority of our customers so it was removed to allow functions for more popular requests to be added to the application."
Case #07580036
I sincerely hope that this is not accurate. Now we are getting conflicting information.
Saadet - Community Support, Official Rep
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48,994 Points
Hey Spoonhandle,
Our Product Team is still looking into creating a better way to organize things within Glip using a folder system. They haven't given me much info on it yet but they will let me know when they have more details on what it's going to look like
Our Product Team is still looking into creating a better way to organize things within Glip using a folder system. They haven't given me much info on it yet but they will let me know when they have more details on what it's going to look like
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416 Points
In addition to adding folders back, are there any plans on allowing some type of user-groups so that groups can be added to teams, instead of having to manage individual team members within every team separately?
Also, the ability to manage notifications for specific teams instead of a global On/Off for all Team notifications would be beneficial.
#bringfoldersback
Also, the ability to manage notifications for specific teams instead of a global On/Off for all Team notifications would be beneficial.
#bringfoldersback
(Edited)
Saadet - Community Support, Official Rep
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48,448 Points
Hey Sean,
No plans for User Groups at the moment.
Regarding your second question, could you provide more info? Right now there are a few settings you can manage for each team individually.
No plans for User Groups at the moment.
Regarding your second question, could you provide more info? Right now there are a few settings you can manage for each team individually.
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416 Points
Since my previous comment I have found how to manage individual team notifications. :)
For large organizations having to manage team members for every individual team is a pain in the butt. Having user groups ("Departments" maybe) that could be added/removed from teams instead of having to add/remove individual users would make managing teams MUCH easier.
For large organizations having to manage team members for every individual team is a pain in the butt. Having user groups ("Departments" maybe) that could be added/removed from teams instead of having to add/remove individual users would make managing teams MUCH easier.
(Edited)
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94 Points
Hi Saadet, we're another potential customer who is trying out the software with a view to doing a larger deployment. I, too, would really like to see a way to organize teams. Team Folders, while probably not perfect, would be an improvement over just the one long list. If Development has a vision of something better, it'd be great if they could share it as a way of letting the community know that improvements are on their way.
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644 Points
Hey Keith. If you are waiting for a feature to organize your Teams you might as well start looking at another product. I have no faith that RingCentral is going to deploy that feature ANY time soon. However, this is just my opinion and I'm known to be wrong every now and again. :) Good luck on your decision.
Saadet - Community Support, Official Rep
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48,772 Points
Hey Keith! Our Product Team is still working towards a better experience for organizing teams. Personal Folders will allow you create, name, and place conversations in that folder :) It's still being developed, so there's no ETA at this time but I'm keeping an eye on it. I'm part of a lot of teams and can't wait to see this happen :)
Right now, here are some things that can help organize in the interim:
Right now, here are some things that can help organize in the interim:
1) Assign a 'color' to the team via settings
2) Favorite teams, and arrange them in the order you want, perhaps by color
3) Take advantage of the ability to 'collapse' sections (People, Teams, Groups, Favorites) to visually declutter the left rail
