Glip Question: Add/Save Contact within Glip?

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  • Updated 5 hours ago
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When receiving a SMS text in Glip from an external contact, is there then a way to then create or name a contact in Glip so it shows the person's name instead of the full phone number?  I tried creating a contact in RingCentral, which made it correctly show the name of the contact in my softphone/RingCentral for desktop; however, in Glip it continued to show as the phone number.   In the screen shot attached you can see how it's correctly showing the contact name on my softphone but the 10 digit number in Glip.
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Natasha Parker

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Posted 2 years ago

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Saadet - Community Moderator, Official Rep

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Official Response
Hey there! I followed up with the Product Team on this and it is planned :) I'll learn more about a solid ETA probably late Q2 or sometime in Q3. This is very important and part of the effort in creating app parity. 
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Saadet - Community Moderator, Official Rep

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Hey all, I'm still waiting for a solid ETA on this. The Product Team is working hard on this item, and many others, in order to get feature parity. Right now they're thinking it might not be until next quarter since they have many items on the docket. I'll keep you posted when I hear more!