Google Calendar Integration, everyone joins with my name

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We were super excited to see the Google Calendar integration. This solves a number of small annoyances with using ringcentral that we have currently . 

We had to uninstall the integration. Everyone that joins our meetings joins with our name. They have full host access to the meeting and we can't tell who is who. This makes this extension not usable. Other users have reported this on the google extension feedback area but I didn't see anything created here so here we go. 
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Derek

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  • sad that this extension doesn't work and wasn't tested

Posted 1 month ago

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Jessica - Community Support, Official Rep

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Hi Derek, 

This seems odd! Please open a case with Support so additional troubleshooting can be completed for you. 


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Derek

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Put one in, the issues still persists. We're working through it, but I'm pretty certain this affects everyone. 
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Brandon, Champion

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I think it does affect everyone.  It just sends the same meeting# and PIN# to everyone.