Posted 2 years ago
J.B. Ferguson, Champion
Jessica - Community Moderator, Official Rep
Our mobile app does not sync contacts, it would be up to the phone to sync the contacts and then our mobile app can view them. So if the problem is on mobile as well, it sounds like there may be an issue with either the locations where the customer put the contact not being a location set to sync (most mobile devices will not sync Global directory), or some other syncing issue.
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