group sms with numbers not in directory

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  • Updated 1 week ago
It would would be very helpful if rc phone could do group texting with numbers outside of ringcentral.  We have a lot of people without phones in the field and group texts would be very helpful so everyone can see the whole conversation.
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jake devore

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Posted 7 months ago

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Evgeniya Usmanova

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I agree, we also have people in the field with numbers outside of RC, so it's extremely frustrating to be unable to respond to a group thread.
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jake devore

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The latest version of rc phone does this now.  It's very helpful.
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Evgeniya Usmanova

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You've got to be kidding me! RC Tech Support team told me this feature is not currently available for numbers outside of RC. I was advised by RC to send a Feature Request as it is not working for me.
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Evgeniya Usmanova

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Thank you for letting me know! I'm going to have to call them back :(
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jake devore

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Just tested it, they do have to be in your contacts, rc, google, etc. that's linked in the software, for it to work.  Before you couldn't even do that, it had to be a number on your account.