Have existing fax number through BrightHouse. Want to use it to receive faxes through RingCentral.

In your admin portal select phone numbers

Then transferred and Vanity

Then click on the link and follow the instructions.

BSS, just a suggestion if you never ported numbers before.  I could be a tricky process if you do not do it regularly.

You want to go to phone system, Phone numbers, then Transferred and Vanity numbers.  There will be the button to Transfer numbers.

It will walk you through the process.  You will need a current bill of the provider that has the number today.  Answer the questions, and be exact.  The slightest mis spelling could cause a delay.

Do not contact your existing provider.  Ring central will handle the port once you submit the request.

Like I said if you have not done this before you may want to work with your account rep or someone that has experience in doing this.

When you port this number over because it is an additional number there will be a $4.99 per month charge added.  This is normal for any additional numbers on any RC account.

Thanks

Chuck
Certified RC Installer
Chuck@yoritguy.com

You'll also need a copy of the phone bill, both for entering the information in the fields and to upload with your port request.  RC does a great job with porting - I've ported literally hundreds of numbers - with a very simple process.