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US Account, based on customer support feedback I ordered a Plantronics: Voyager Legend CS Bluetooth Headset. Installed it, synced it to the USB Bluetooth on the computer and running RingCentral for Windows App (8.3.6). When a call comes in the Call Button on the headset will not answer the call, I have to use the mouse to click on the answer button on the screen. Then when I start to talk they can't hear me, or me them until I remember to hit the Call Button on the headset, then it works great.
Is there a way to get the application to respond to pushing the Call Button to answer the call via the headset versus the current two step process? Or is there another headset you recommend that gives you that option?
Is there a way to get the application to respond to pushing the Call Button to answer the call via the headset versus the current two step process? Or is there another headset you recommend that gives you that option?