Can an outside number be used by RingCentral to show as outbound caller ID?

  • 0
  • 1
  • Question
  • Updated 2 years ago
  • Answered
  • (Edited)
Photo of Glenn Estrella

Glenn Estrella

  • 140 Points 100 badge 2x thumb

Posted 2 years ago

  • 0
  • 1
Photo of Chris Duquette

Chris Duquette, Champion

  • 16,838 Points 10k badge 2x thumb
id assume if the number isnt on the ringcentral account it couldnt be shown when calling out using rc's service. id think the number would have to be on your account in some form. unless theres backend programming that i dont know about.
Photo of J.B. Ferguson

J.B. Ferguson, Champion

  • 37,582 Points 20k badge 2x thumb

No...that functionality is not possible. The only Caller ID possibilities are numbers associated with your account.
Photo of Brandon

Brandon, Champion

  • 24,902 Points 20k badge 2x thumb
You can only show outbound caller ID of numbers you have ported into RingCentral.  See here (and comment and vote):