Can an outside number be used by RingCentral to show as outbound caller ID?

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  • Updated 8 months ago
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Glenn Estrella

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Posted 8 months ago

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Chris Duquette, Champion

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id assume if the number isnt on the ringcentral account it couldnt be shown when calling out using rc's service. id think the number would have to be on your account in some form. unless theres backend programming that i dont know about.
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Jan Ferguson, Channel Partner, Champion

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Glenn,

No...that functionality is not possible. The only Caller ID possibilities are numbers associated with your account.
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Brandon, Champion

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You can only show outbound caller ID of numbers you have ported into RingCentral.  See here (and comment and vote):  https://community.ringcentral.com/ringcentral/topics/please-allow-spoofing-of-outbound-caller-id-num...