HELP - Files Do Not Download, they stay in perpetual pause.

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When a file is shared...I click on it...it begins downloading then immediately says "paused." When clicking resume, it immediately goes back to pause. Is there something in my setting that is off? My co-workers do not have this issue and we all use Macs.
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SHO

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Posted 8 months ago

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SHO

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I've reached out to Ring Central...they are having to escalate this case.  There is no current answer.
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Jessica - Community Moderator, Official Rep

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Hi SHO, 

Please continue to work with our Support team for help-- they'll be able to provide live troubleshooting and gather all information needed. 

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