RingCentral Meetings: Hide participants option

  • 1
  • 13
  • Idea
  • Updated 4 days ago
  • Implemented
  • (Edited)
RingCentral Meetings needs to have an option where you can hide the participants from each other. Only the host should be able to see them, and they can only ask questions to the host. Also they would not see how many participants are on the call. This is a good feature for people who have video conferencing webinars and their clients pay to get on the calls. The only person speaking is the host and it's essentially a training.
Photo of Jarrod Guth

Jarrod Guth, Champion

  • 180 Points 100 badge 2x thumb

Posted 4 years ago

  • 1
  • 13
Photo of SA95054

SA95054

  • 216 Points 100 badge 2x thumb
I also consider this a useful feature
Photo of Reverend Deb Phelps

Reverend Deb Phelps

  • 374 Points 250 badge 2x thumb
Yes, I need this for some of my workshops
Photo of Tom Watson

Tom Watson

  • 642 Points 500 badge 2x thumb
Yes, this would be a great feature.  I need screen sharing and voice but don't necessarily want all participants knowing who else is on the call.  Please add!
Photo of Massive Bio

Massive Bio

  • 12 Points
Yes this is a critical feature for an advanced webinar platform. In or meetings or webinars we need to ensure that participants do not see any other participant information or list of participants. Only admins should be able to.
Photo of Joan Baldwin

Joan Baldwin

  • 70 Points
My company would also really appreciate having this feature.
Photo of Kate Manolas

Kate Manolas

  • 60 Points
Our company would also like to request this feature.  We would like to hide participants on calls.  
Photo of Andrew Hall

Andrew Hall

  • 62 Points
Would also like to request this feature. We switched from GoToMeeting and Ihad assumed this feature would be included because it's so ubiquitous for these types of apps. Slightly disappointed that it's not an option.
Photo of Jasmine Doyle

Jasmine Doyle

  • 68 Points
This would be a very useful feature for our organization as well. 
Photo of Saadet - Community Moderator

Saadet - Community Moderator, Official Rep

  • 67,790 Points 50k badge 2x thumb
Hey Everyone, this option is available in RingCentral Webinar!
(Edited)
Photo of Angel Way

Angel Way

  • 60 Points
Why has this been on the thread for 3 years and its still not implemented/ What needs to be done to get this implemented?

Photo of Saadet - Community Moderator

Saadet - Community Moderator, Official Rep

  • 62,226 Points 50k badge 2x thumb
Hey Angel, this is available with the Webinar feature. 
Photo of my samm

my samm

  • 70 Points
This does work. Spent 5 hours with support team. No luck. Saadet. Please provide screen shot of "How" the users can turn on this functionality.

Photo of Saadet - Community Moderator

Saadet - Community Moderator, Official Rep

  • 62,226 Points 50k badge 2x thumb
Hi my samm,

This feature is standard in RingCentral Webinars - it doesn't require you to do anything extra. Check out the KB article I linked above, it will give you more details about Webinar, how it works, & how to purchase the license 
Photo of my samm

my samm

  • 70 Points
Hi Saadet,

I spent 5 hours with people from RingCentral who were not able to find it.


I clicked the link above and it takes me to the "RingCentral Webinar - Getting Started” Page KB 9380
https://support.ringcentral.com/s/article/9380?language=en_US


It is not a page describing what steps to do hide participants.
Please provide the EXACT link and/or provide steps.


(Edited)
Photo of Saadet - Community Moderator

Saadet - Community Moderator, Official Rep

  • 62,226 Points 50k badge 2x thumb
Hi my samm,

The setting is automatic. You don't have to do anything extra for participants to be hidden from one another.  
Photo of Fernando Lopez

Fernando Lopez

  • 62 Points
I just called, and this is still not a feature available for meetings or Webinar. 
Photo of Jen

Jen, Employee

  • 392 Points 250 badge 2x thumb
This is a native feature for RC Webinar. Though it does not exist in RC Meetings at this time. 

Participants should only see the following options when in the Webinar 
(*keep in mind that Q&A and Polls may show only if Enabled)


Once a Participant has been promoted to Presenter they can see the following, which looks more like a traditional RC Meeting:
 


If you are seeing something different. Please make sure you (and your users) are using the most recent version of RC Meetings app (available here: https://support.ringcentral.com/s/download?language=en_US
and that you are actually in a Webinar, and not in an RC Meeting instead.