RingCentral Meetings: HIPAA compliant secure video conferencing

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  • Updated 1 year ago
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We are a medical services company trying to stay ahead of the curve!

With new advancements in technology and a deeper acceptance of Telemedicine as a valid medium for provider+patient interaction, my idea, given that we use RC for all other forms of communication, is that you strengthen the security in your Video-conferencing platform to conform to HIPAA regulations. This would open the doors for all medical companies to utilize RingCentral in a Telemedicine capacity, thus allowing us to avoid having to use two different companies for our patient interactions i.e. RingCentral for phone contact and digital fax and a 3rd party Telemedicine software company to perform face-to-face consultations with patients!
You could definitely charge a premium for this service. We would be willing to pay an additional fee. 
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John Duley

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Posted 4 years ago

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Max Spiegel

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I second this notion. It is not uncommon for current telemedicine services to charge $300 per month or more. For us, buying from a known and existing service provider such as RingCentral would be much preferred to the many new names in this emerging industry.
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Kim, Alum

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Great Suggestions!!  

Please LIKE this post in the upper right corner if you would like to see this feature added! 
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This reply was created from a merged topic originally titled HIPPA compliance for video conferencing.

We are looking for a HIPPA compliant service to use for telemedicine. Zoom and G-Suite both have this available. It would be great to use RingCentral!
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Saadet - Community Moderator, Official Rep

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Hey Everyone,

I wanted to let you all know that RingCentral Meetings is now HIPAA compliant (the video portion). We are working on getting a KB Article created that will explain more about this feature. In the meantime, you can reach out to your Account Manager for more information.

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