Historical Reports for Call Queues - Alternative?

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  • Updated 1 year ago
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I noticed that the historical report is now gone on the admin panel. It seems that the whole reports tab has been taken with the recent update. Do we have alternative to historical reports where can view the queue activity? I find the performance report lacking in terms of comprehensive report like the one we used to have for historical reports.
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Nax Nacua

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Posted 2 years ago

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Lisa, Champion

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I agree. I went to pull reports for December to archive in our files and noticed that the tab was gone. This is not good. 
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Saadet, Employee

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Hey everyone! We've recently combined everything into the new Analytics Portal. I'd suggest going through the KB to learn more :)