Hold time and contract issue

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In response to CrimeDefense on TWITTER: https://twitter.com/CrimeDefense/stat...

@RingCentralCare Puts me on "ignore" for 15 minutes: Also sneaks in auto renew contracts to gouge you if you need to downgrade biz apps.
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Posted 3 years ago

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Mike, Official Rep

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Can you provide some details so we can look into this for you please?

Are you having trouble getting though on the phones, or Live Chat etc?

Were you placed on a long hold?

If there's an issue with your contract please explain and we'll escalate to the appropriate account manager.

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