Hot Desking: Common phone shows Super Admin info when not logged in

  • 1
  • 4
  • Idea
  • Updated 2 months ago
  • (Edited)
When the Common Phone is not signed into a User, it pulls the Super Admin's Name (off of the User Info Ext Name). So if the Super Admin is John Smith...all the common phones that are not logged in will show "John Smith".  The phone needs to show the Company's name. 

Photo of Kim

Kim, Alum

  • 44,084 Points 20k badge 2x thumb

Posted 4 years ago

  • 1
  • 4
Photo of Elgin Dean

Elgin Dean

  • 60 Points
Yes, please change! I think it should show the phone nickname. The company name would be okay too, but less useful. It definitely should not show the admin's name, as it does now.
Photo of Noah Sanders

Noah Sanders

  • 236 Points 100 badge 2x thumb
Agreed! I have people ask all th e time why the hotdesk phones show my name on all the lines all the time.
Photo of Andrea Spees

Andrea Spees

  • 230 Points 100 badge 2x thumb
+1 for Hot desk phones to display the Phone's nick name