Hotdesking E911 - Please marry address to hardware instead of user

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  • Updated 2 years ago
We have been dealing with a challenge where users need to be in multiple locations connecting to hotdesk phones. Currently the E911 feature is setup by user and the e911 address is static based on the user. This is a big challenge in the medical industry in case someone onsite who is logged into a hotdesk phone needs to call 911. 

I have 2 recommendations for this. 

1. Let E911 address be dictated by looking up the address by IP address (this would be especially useful on people who are using Cell phones, or the soft phone.)

2. Let E911 address be dictated specifically by the hardware that they are connected to. 
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Posted 2 years ago

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