Some users with mobile app have Park Locations under the "more" feature in bottom right hand corner allowing them to pick up a parked call. Other users don't have Park Locations as an option - how do I make that available on their mobile app?
I set that up for my company as well....However, in iOS, the park locations DO NOT refresh if the app is running in the background. It never fails that when I need to pick up a parked call, I have to swipe the app to totally close it and then reopen it so it shows someone is parked. Can this be fixed??