How can I make Park Locations show up under "more" on mobile app?

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Some users with mobile app have Park Locations under the "more" feature in bottom right hand corner allowing them to pick up a parked call.  Other users don't have Park Locations as an option - how do I make that available on their mobile app?
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Posted 3 years ago

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Brandon, Champion

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I think that was a pretty recent feature update.  Have you checked they are all running the most current version of the mobile app?
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Correct Brandon... This is part of our latest 9.0 release.

It's a good idea to check the mobile app version and for anyone else reading this, not all accounts have received the push yet. 
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I set that up for my company as well....However, in iOS, the park locations DO NOT refresh if the app is running in the background.  It never fails that when I need to pick up a parked call, I have to swipe the app to totally close it and then reopen it so it shows someone is parked.  Can this be fixed??