I don't send many faxes, but I need to be able to review them at a later date. I have faxes from 3 months ago that I need to confirm what was sent because it apparently wasn't received. I can see in the call log that I sent something to a fax, but cannot retrieve what was actually sent.
Wow! That is really bad! I don't know any technology service that you would pay for that would permanently delete your documents after 30 days!! At a minimum, they could send a reminder to save them off somewhere else. No one would assume they disappear, or that they should ask if they disappear.